"I swear to God, I cough and my garage door opens." The middle-aged man shook his head. "That wasn't so bad when I was at home to shut it, but it would happen when I was at work too. I sneeze and my jerk of an unemployed neighbor calls me at work to complain about my Vid being too loud. That it woke him up from his nap! I work over twenty five kilometers from my house and I turn off my Vid before I leave home." The man looked directly into the camera. "I only got this personal transponder because my friends said they were so convenient. So far, it's just been a big pain. If that place in the mini-mall hadn't had its special with the free implantation," The man rubbed a stop behind his right ear. " I couldn't have afforded it."

"ElectroConvenience Corporation has always put the health and safety of our clients first." Said a voice off camera. "We have thus never established implantation facilities in such neighborhood venues. We want a controlled environment for such complex, yet safe activities."

"Well, the counter had the ECC logo on it. I have the paper work right here with the warranty attached. Their address is right here." The man pointed at the last page. "They said to come here if there were any oddities in device operation." The man pointed at another address on the page. "I would call what's happening, Oddities. I followed the instructions on the re-calibration with my transponder-ready appliances to my personal transponder frequency. That worked fine. I just thought the range was only ten meters or so, not twenty kilometers? I don't mean to be a bother, but could you do something quick, I have to get back to work?"

Yves Gorman paused the Vid with a tap of his middle right finger; the man's face froze in a questioning expression. Gorman turned to the three men standing behind the conference table. None of them had sat down. "This is the third person to appear with a complaint from this very same mini-mall implantation facility."

"What's the problem?" asked Jack Stens, the VP of Marketing. "Just replace the units like we always do with such QC issues. You can put it on my budget as long as I can use them as satisfied customers, made happy by our quick resolution of problems"

"The problems, and I mean plural, are many here." Gorman turned on the room lights by blinking his right eye twice.

"But as the Customer Service rep said, ECC doesn't have mini-mall franchises." Jonathan Style was the VP of Product Development. "Isn't that right, Jack?"

"It is something we have considered for the last few years, but have never committed on and certainly not implemented." Stens checked his phone mail by clicking his teeth.